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Widely published himself krajewski has contributed numerous articles to such journals as decision sciences journal of operations management management science production and operations management international journal of production research harvard business review and interfaces to name just a few he has received five best paper awards. Operations management for services has the functional responsibility for producing the services of an organization and providing them directly to its customers pp6 7 it specifically deals with decisions required by operations managers for simultaneous production and consumption of an intangible productthese decisions concern the process people information and the system that produces . Strategic operations management radhitya wirawan download pdf download full pdf package this paper a short summary of this paper 23 full pdfs related to this paper read paper strategic operations management download strategic operations management